Vietnam pilots cash withdrawal at ATMs with chip-based ID cards
People will be able to withdraw cash from ATMs by scanning their chip-based ID cards under a new pilot service provided by the Ministry of Public Security.
Cash withdrawals using chip-based ID cards is being piloted at several banks in Hanoi and Quang Ninh province (Photo: VNA)
Hanoi (VNS/VNA) - People will be able to withdraw cashfrom ATMs by scanning their chip-based ID cards under a newpilot service provided by the Ministry of Public Security.
Theministry’s Police Department for Administrative Management of Social Order saidthe department has organised the withdrawal of money using chip-based ID cardsat several banks.
After peoplescan ID cards at the ATM, the banking system immediately checks andverifies the information on the chip and allows them to withdraw money.
Atthe moment, just bank cards and QR codes can be used to withdraw cash at ATMs.
Accordingto the department, the use of chip-based ID cards will help minimise the risksof card forgery and ensure safety in financial transactions.
Instead of using a PIN, the banking system will check and verify theinformation via biometric data, including face and fingerprintrecognition.
The service is being piloted with a number of large banks in Hanoi and QuangNinh province. BIDV and VietinBank are among the first banks to provide theservice.
The new form of cash withdrawal is expected to be expanded throughout thebanking system in the near future.
Do Manh Hung, a customer of BIDV, told Tuoi Tre (Youth) online newspaper thathe had to show his ID card for the bank staff to check information and fill inthe form manually every time he made a transaction.
The process usually took about 10-15 minutes.
The new service was fully automatic, simple, convenient and quite fast. Theprocess took only two minutes, he said.
The application of chip-based ID cards also supports banks in the processof authentication and reduces the workload for staff.
A representative of VietinBank said the time needed to verify customers’information was only 6-8 seconds per transaction.
The service is also available for those who have just converted from a normalID card to chip-based one but have not updated their information with the bank,he said./.
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Cash withdrawals using chip-based ID cards is being piloted at several banks in Hanoi and Quang Ninh province (Photo: VNA) 
