Hanoi (VNA) – The telephonecheck-in service of the national flag carrier Vietnam Airlines will beapplicable for passengers of domestic flights from Hanoi, starting on September15.

Customers can make a phone call to hotline1900 6265 from 12 hours to 2 hours prior to the departure time for the check-in.The call is charged 5,000 VND (0.21 USD) per minute.

Through the call, passengers can receiveconfirmation on flight schedule, flight status, necessary procedures and theirseats. Boarding passes can then be sent to their e-mail addresses.

The service follows the success of thesimilar one launched in Ho Chi Minh City this April. Since then, the carrierrecorded nearly 3,000 phone calls to the hotline, and about 1,000 passengersused the service.

Instead of waiting in the long queues atthe airport counters, customers now have a wide range of options for thecheck-in, including online check-in via the website, mobile app, and check-inkiosks; telephone check-ins; and in-town check-in sites. The addition of theservice will be a great help for passengers, especially during the peak timeslike long holidays and important festivals.

Vietnam Airlines operates flights to 21domestic destinations./.