Hanoi residents to benefit from free services at public administration offices
Administrative branches will be equipped with reception robots designed to guide citizens through procedures, provide information look-ups, and direct them to the appropriate counters.
Hanoi will provide assistance with online administrative procedures for the elderly, disadvantaged groups, and others requiring support in accessing public services digitally. (Illustrative photo: VNA)
Hanoi (VNA) – From August 1, residents of Hanoi will enjoy a range of complimentary services when accessing public administrative services, following approval from the municipal People's Committee on July 30.
The initiative, proposed by the capital’s public administrative services centre, aims to improve service quality at local administrative branches and service points.
Under the scheme, a number of free conveniences will be introduced, including high-speed Wi-Fi, photocopying and document printing services, file folders, paper clips, pens, and pre-prepared application forms and declarations (both digital and paper versions, where legally required).
Hanoi will also provide assistance with online administrative procedures for the elderly, disadvantaged groups, and others requiring support in accessing public services digitally. Staff will be on hand to help citizens register for and navigate apps that allow them to track the progress of their applications and make use of various digital services, including electronic document signing.
In addition, public service points will feature a digital library and offer free mobile device charging.
Basic medical equipment such as blood pressure monitors and first-aid kits will also be available for use at no cost, alongside free drinking water and light refreshments for visitors.
In a particularly modern twist, administrative branches will also be equipped with reception robots designed to guide citizens through procedures, provide information look-ups, and direct them to the appropriate counters.
ღ The municipal authority has requested all departments and units to implement the initiative in a uniform and coordinated manner from August 1. Any issues or difficulties arising should be promptly reported for review and resolution in accordance with regulations./.
Hanoi is taking new steps to improve public access to social policy credit programmes by establishing official transaction points for the Vietnam Bank for Social Policies (VBSP) at the headquarters of each newly-established commune and ward People’s Committee across the city.
Under the plan, from 2025 to 2026, the city will complete mechanisms and policies to support businesses in switching to green vehicles, expand the electric and green-energy bus network, and build charging stations. The targeted proportion of green buses is set at 10% in 2025 and 20–23% in 2026.
The Hanoi People’s Council has approved a resolution outlining a list of underground work sites that are encouraged for investment and construction in the city.
The opening ceremony for the photo exhibition and launch of two new photo books titled “50 Years of Vietnam’s Strength” and “City of Peace – Our City” by photographer Nguyen A was held at the Vietnamese Women’s Museum at 36 Ly Thuong Kiet street in Hanoi.
The 10-car train features five themed passenger coaches inspired by Hanoi’s historic gates, including O Quan Chuong, O Cau Den, O Dong Mac, O Cau Giay and O Cho Dua.
The exhibition will be a political and cultural event of special significance as it offers an opportunity for the entire Party, people, and armed forces to reflect on the 80-year journey of fighting for independence, defending, and building the country under the comprehensive leadership of the Communist Party of Vietnam.
The bus is believed to have lost control and collided with the rear of a Perodua Myvi and a Toyota Innova, causing all three vehicles to veer out of their lane.
The forum also served as an occasion to celebrate national cultural values, review efforts to teach and promote the Vietnamese language within the Vietnamese community in Japan, encourage scientific and technological collaboration, and highlight the resilience and global integration of Vietnam’s younger generation, full of ambition to progress.
The programme, featuring tens of thousands of soldiers and people, aimed to spread messages of cultural values, creativity and the spirit of selflessness for the country and devotion to the people.
Within the framework of the August 9 programme co-hosted by the Vietnamese Embassy in Cambodia and members of the Vietnam–Cambodia Business Association (VCBA), around 600 local residents and people of Vietnamese origin received general health check-ups, basic tests, medical consultations, free medicine, and gift packages containing daily necessities.
Party General Secretary To Lam, his spouse Ngo Phuong Ly, and a high-ranking Vietnamese delegation attended the inauguration ceremony of a statue of late President Ho Chi Minh in the Vietnamese Embassy’s campus in Seoul, the RoK, on August 10.
More than 5,000 people gathered at Dam Sen Cultural Park in Ho Chi Minh City for the solidarity walk for victims of Agent Orange/dioxin (AO), marking the 64th anniversary of the AO disaster in Vietnam (August 10, 1961 – 2025).
The embassy advises Vietnamese citizens travelling in Greece that they should avoid standing close to cliff edges, boat sides, and refrain from going out to sea during storms to prevent unfortunate incidents.
Hanoi is advancing green transportation as part of its sustainability goals but faces challenges like limited charging infrastructure, inconsistent regulations, and high electric vehicle costs.
Vietnam has over 4.8 million people exposed to AO/dioxin, including hundreds of thousands in the second, third, and even fourth generations. Many live with severe disabilities, facing high medical costs and loss of earning capacity.
Deputy Foreign Minister Dang Hoang Giang reaffirmed that amnesty is a humanitarian policy of the Party and State, reflecting the Vietnamese tradition of compassion and winning attention and high praise both domestically and internationally.
Vietnam officially grants limited-term visa-free entry to high-profile foreigners whose presence is deemed beneficial to the country’s socio-economic development.
With support from the Vietnamese Association in Ufa, Vietnamese language classes for children have been offered for many years. Currently, 60 children of various ages are attending two classes taught by Duc Anh, free of charge.
Vietnam ranked among the top four countries and territories at the 2025 International Olympiad on Artificial Intelligence (IOAI), reaffirming its strong position in international academic competitions.
All 20 crew members aboard the Vietnamese oil tanker GT Unity were successfully rescued from a fire in the vessel’s engine room, thanks to the swift response of the Liberian-flagged ship Androusa and Vietnamese maritime rescue teams.
Describing Agent Orange as one of the most severe and enduring legacies of the war in Vietnam, Vietnam's former Honorary Consul to Belgium Joseph-Michel de Grand Ry warned that its impact – still affecting generations more than five decades later – could last another two to three decades.
Running from August 4 to September 2, under the hashtag #TuHaoVietNam, the campaign invites participants in two categories: “I Love My Country” video clips and “I Love My Country” check-in photos.
Decree No. 219/2025/ND-CP, which took effect on the issuance date, introduces amendments that integrate the procedure for reporting and explaining the demand for foreign workers into the process of submitting applications for work permits.
