Da Nang Smart City App helps connect residents and local administration. (Photo: VNA) Digital transformation is being promoted with the participation of allagencies, enterprises and residents.
Digital economy accounts for 17% of the city’s Gross Regional Domestic Productin 2022. This has contributed to the city’s digital socio-economic recovery anddevelopment and created digital skills and habits for local people.
Nguyen Quang Thanh, Director of the municipal Department of Information andCommunications, said the e-government and smart urban area building inspire thecity’s digital transformation.
“Data plays a key role in creating new values,” he told Vietnam News Agency.
Since 2020, the city has built a database based on various sources. Forexample, he said a database of citizens, businesses, household registration,officials and employees, and administrative procedures have been completed sofar.
Local authorities and agencies have built 560 public service databases. Inaddition, free wifi stations are now available in the city. The city has alsodeveloped Internet of Things (IoT) infrastructure such as a security and ordercentre, a smart traffic centre, and a water and air environment monitoringcentre to collect more data sources.
Thanh said the data has helped State agencies manage work better, supervisepublic service provision, and monitor traffic flow, water and air quality.
The city has also launched digital assistants, including chatbots and voicebotswhich automatically instruct local people about administrative procedures andpublic services.
Da Nang smart city mobile platform provides more than 30 smart services andutilities for communities.
Each Da Nang citizen has an electronic account. They need to register one timeand access to the available database.
About 260,000 citizens have registered for electronic accounts, making up morethan 43% of the population aged 18 and more.
The proportion of documents handled online has reached over 78%, 1.5 times higherthan the average number of the whole country.
A lot of agencies have actively applied digital technology in theiradministration.
The Ngu Hanh Son Medical Centre has launched a digital health certificate forpeople who want to apply for a driving licence.
The Department of Transport has launched QR codes for bus tickets and acceptedonline payment.
The Department of Information and Communications has added rainfall and floodmaps to Da Nang Smart City App so that local people can follow them./.
VNA
