Conference promotes coordination in receiving, addressing complaints
The National Assembly's Ombudsman Committee hosted a conference in Hanoi on July 11, focusing on coordination among agencies in listening to and addressing citizens’ complaints and petitions.
A conference on the provision of legal advice for citizens in filing complaints and petitions (Source: VNA)
Hanoi (VNA)𒁏 – The National Assembly's Ombudsman Committee hosted a conference in Hanoi on July 11, focusing on coordination among agencies in listening to and addressing citizens’ complaints and petitions.
According to deputy head of the Central Committee for Reception of Citizens Duong Van Hue, the committee received 12,583 citizens who filed complaints about 3,522 cases, of which 371 petitions involved a large number of complainants, up 7.2 percent compared to the same period last year.
Almost all complaints and denunciations related to land, land clearance (2,171 cases), judicial affairs (555 cases), policy (224 cases), and corruption (64 cases).
Authorised agencies have so far examined and solved a total of 2,327 cases.
The committee also received 7,800 complaints in written form, 7,015 of which have been processed.
The committee’s deputy head noted that many petitioners became violent and engaged in extreme behaviours at the offices .
Participants at the conference emphasized the necessity to ensure officials’ proper attitude and behaviours when receiving citizens. All complaints must be promptly processed and dealt with, while agencies should enhance coordination and information sharing with the goal of effectively addressing complicated situations, they stressed.
They also underlined the need to improve the skill for NA deputies in receiving citizens and dealing with complaints, and provide them with detailed information on complicated cases.
Participants proposed to build a national software and database for management of complaints, denunciations and petitions.
Detailed information concerning cases and resettlement processes should be publicized, while relevant legal systems should be updated in order to improve the efficiency of the work.
Participants also recommended further inspection and supervision of the enforcement of the Law on Reception of Citizens in localities nationwide, as well as measures to ensure security and safety in offices of the Central Committee for Reception of Citizens.-VNA
The Hanoi-based Centre for Citizen Reception has proposed a plan to implement the inspection coordination programme for the more efficient settlement of public complaints and denunciations at the grassroots level.
The NA Committee for Legal Affairs convened a plenary session in Thua Thien – Hue on Sept. 30 to discuss the draft Law on Associations and examine Government's report on complaint settlement.
President Truong Tan Sang and National Assembly Delegation of Ho Chi Minh City had a working session with the municipal People’s Committee on the settlement of complaints and denunciation in the city.
UNICEF stands ready to support the Government in implementing this important law and in continuing to invest in teachers as the cornerstone of a resilient, inclusive, and high-quality education system for all children.
PM Pham Minh Chinh highlighted how Vietnam's revolutionary press has continuously evolved and strengthened over the past century, affirming its role as a sharp and vital political, cultural, and ideological weapon serving the Fatherland and the people in the glorious revolutionary cause of the Party.
Vietnamese Consul General in Fukuoka Vu Chi Mai highlighted the growing demand for Vietnamese workers in Kyushu, especially in Fukuoka, Oita, and Saga prefectures. Currently, the region employs about 35,000 Vietnamese manual workers and over 5,000 IT engineers.
In Vietnam’s case, she said, President Ho Chi Minh demonstrated his strategic vision by founding the revolutionary press a century ago. The late leader understood the press's role not only as a means to reflect the country’s realities but also as a powerful tool to strengthen national unity and inspire the resistance wars and national construction process.
In recent interviews granted to the Vietnam News Agency (VNA)'s reporters in Mexico, prominent figures reflected on the press’s legacy and its global influence.
VietnamPlus e-newspaper of the VNA clinched an A prize in the “Outstanding Press Product” category for its immersive 3D multimedia project, “Epic of Reunification,” a groundbreaking blend of storytelling and technology. The VNA won another A prize for its eye-catching exhibition booth.
Today, the press for foreign service has evolved into a distinct, irreplaceable force, bridging Vietnam with the world and portraying a nation that is stable, peace-loving, and fully integrated into the international community.
At a review conference held on June 21, Deputy Minister of Construction Nguyen Van Sinh praised the province’s scientific, coordinated, and flexible approach. He noted that the early completion reflects the strong commitment of local authorities, the business community, philanthropists, and residents in improving housing conditions for disadvantaged groups.
The VNA delegation, led by General Director Vu Viet Trang, actively participated in the event, engaging in both professional and diplomatic activities.
In the context where AI dominates and produces vast volumes of content, the only sustainable path forward for journalism is to focus on high-quality content and core values. Journalism must redefine its mission - not to report the fastest, but to provide the most profound and trustworthy value.
Granma and the VNA have great potential for cooperation, especially in sharing content regularly, so that VNA products are published on Granma platforms and vice versa, thereby helping Cuban and Vietnamese people access true information and gain a deep understanding of each other's country and people.
During his stay in China’s Guangzhou city from 1924 to 1927 to prepare for the establishment of a Communist Party to lead Vietnam’s revolution, President Ho Chi Minh founded “Thanh nien” newspaper and released its first issue on June 21, 1925.
Vietnam and Cambodia are hoped to strengthen their robust collaboration across various sectors, particularly in resolving remaining border issues to transform the border area into a zone of peace, friendship, cooperation, and development.
The strategic product, managed and operated by the Vietnam News Agency Digital Media Centre (VNA Media), is an official channel for popularising the Party and State’s information and documents as well as delivering mainstream and trustworthy news to both domestic and international audiences through various kinds of multimedia formats.
Since President Ho Chi Minh founded Thanh Nien (Young People) newspaper in 1925, the Vietnamese revolutionary press has become the voice of the people. During the resistance war against the colonialists, journalists took great personal risks to inspire patriotism and the will of rising up against foreign invaders.
The total investment exceeded 319 billion VND (12.2 million USD), including over 261 billion VND from the state budget and 57.5 billion VND mobilised from businesses, organisations, and individuals.
The Mekong Delta province of Tien Giang is intensifying efforts to combat illegal, unreported and unregulated (IUU) fishing as part of the country’s goal of having the European Commission’s “yellow card” warning lifted.
Throughout its 80-year history, the VNA has remained at the forefront of information dissemination. It has consistently delivered timely, accurate, and objective reports on both domestic and international events, serving the Party’s leadership, the State’s management, and the public’s demand for official news.
With strong support from local authorities, businesses, organisations, and residents, the province has successfully built or repaired 10,707 homes for disadvantaged households, including war veterans, families of martyrs, ethnic minority people, and low-income residents.
A conference on the provision of legal advice for citizens in filing complaints and petitions (Source: VNA)
