Building credibility is key to the development of e-commerce, experts told a seminar held by the Vietnam Institute of Economics (VIE) in Hanoi on June 2.
Hanoi (VNA) - Building credibility iskey to the development of e-commerce, experts told a seminar held by theVietnam Institute of Economics (VIE) in Hanoi on June 2.
VIE Deputy Director Le Xuan Sang said e-commerce has become indispensable formany businesses and contributes to improving their competitiveness, especiallysmall and medium-sized enterprises (SMEs).
He added that e-commerce development depends on the legal framework andpolicies, human resources, and trust.
Of a similar mind, Le Duc Anh, Director of the Centre for Information andDigital Technology at the Ministry of Industry and Trade’s Vietnam E-Commerceand Digital Economy Agency, said businesses should be rated for their credibilityby both buyers and sellers, including on information verification, the settlementof complaints, delivery quality, and guaranteed payments.
🐬 Participants suggested the State promptly refine the legal framework andpolicies for e-commerce and cashless payments, enhance security system andinformation safety, and encourage links between bank card owners and goods andservices providers.
Figures show that e-commerce in Vietnam grew from 4 billion USD to 8 billionUSD during the 2015-2018 period, rising 30 to 40 percent each year. Nearly 40million mobile users and internet subscribers access e-commerce and onlineshopping./.
Vietnam is aiming to have 55 percent of its population shopping online by 2025, with average consumer spending rising to 600 USD per year, according to a master plan on e-commerce development for 2021-2025.
Despite the impact of the COVID-19 pandemic, the retail market in Việt Nam in the first quarter of this year still recorded positive results from e-commerce, online shopping and delivery services.
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The Binh Duong Association of Supporting Industries (BASI) is expected to promote the usage of domestically manufactured components while supporting businesses in accessing international markets, strengthening linkages, and promoting deeper integration into global supply chains.
PwC Vietnam forecasts a vibrant M&A market in Vietnam’s healthcare sector in 2025, driven by rising demand for high-quality medical services and a growing middle class. Pharmaceutical companies, private hospitals, and specialised medical facilities, particularly in ophthalmology and oncology, are predicted to be key targets for M&A.
The central province of Quang Nam is set to become a hub for the medicinal plant industry, with Ngoc Linh ginseng designated as the core crop, under the Prime Minister's decision issued earlier this year.
The North-South Expressway project is scheduled for completion by 2030, aiming to establish the groundwork for Vietnam’s modern railway industry and stimulate regional economic development, positioning the country for a significant economic leap in the era of national rise.
The probe, initiated on June 11 following a petition by the US Coalition for Fair Trade in Hardwood Plywood, targets products classified under HS Code 4412 and 9403 imported from China, Indonesia and Vietnam.
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A key change in the draft decree is a provision requiring bank transfers for gold transactions valued at 20 million VND (765 USD) and above, to enhance transparency and verify customer identities.
In the first four months of 2025, trade turnover between Vietnam and Cambodia surpassed 3 billion USD, marking a 7% increase compared to the same period in 2024.
On June 19 alone, a total of 2,005 trucks completed customs clearance at Lang Son’s border gates — the highest single-day figure ever recorded in the province. Of these, 634 carried exports and 1,371 imports.
The OECD Economic Surveys: Vietnam 2025 report focuses on analysing the country’s macroeconomic fundamentals, the impact of international integration on attracting foreign investment and trade, and the country’s prospects for developing a low-carbon economy.
Antoine Colin, Senior Vice President for Global Supply Chain Digital Transformation & Resilience at HP Inc., affirmed HP’s strategic commitment to building a supply chain and ecosystem in Vietnam and the region.
Deputy Director General of the Ministry of Industry and Trade (MoIT)’s Trade Promotion Agency Bui Quang Hung emphasised that logistics has evolved from a technical function into a core capability for Vietnamese exporters to maintain their competitive advantage in the US market.
A trade official has suggested companies work closely with shipping lines, airlines, and freight forwarders to monitor routes, transit times, and potential surcharges while exploring broader cargo insurance to cover risks like war and terrorism.
In addition to institutional reform, the agency is also rolling out key solution groups to combat counterfeit goods, imitations, and intellectual property infringements in the digital environment.
The event, co-organised by the Vietnam Trade Office in the UK and TT Meridian, a local importer of Vietnamese fresh produce, aims to build a national lychee brand and encourage broader recognition of Vietnamese fruits in a competitive, high-end market.
The industry's performance has been powered by bold investments in modern production lines, enabling Vietnamese firms to produce complicated products which were exclusive to advanced economies.
Illustrative image (Photo: VNA) 
