The resolutions issued by the PM as well as ministries and ministry-level agencies reassign responsibility for 346 administrative procedures - 18 from district to provincial levels, 278 to commune level, and 50 eliminated.
Hanoi ranked 60th out of 63 provinces and cities in the Satisfaction Index of Public Administrative Services (SIPAS) in March, with 58.5 out of 100 points, according to the evaluation results on the National Public Service Portal.
The SIPAS 2024 results acknowledged the tremendous efforts by local administrations at all levels in implementing solutions to improve the quality of services for citizens.
The 2024 PAR Index achieved its highest average value to date – at 88.37%, up 1.39% from 2023, with all the 63 provinces and centrally-run cities scoring above 80%.
Vietnamese citizens had greater satisfaction with the administrative services provided by State agencies last year, according to the Satisfaction Index of Public Administration Services (SIPAS) 2023 announced by the Ministry of Home Affairs (MoHA) on April 17.
To provide individuals and organisations with the fastest access to public administrative services in the most convenient way, the Ho Chi Minh City People’s Committee has been strengthening delivery of level-3 and -4 online public services.
Prime Minister Nguyen Xuan Phuc has urged the health sector to continue improving the quality of human resources and focusing on improving medical ethics, while enhancing the quality of the country’s population.
The northern port city of Hai Phong has retainedits second spot among 63 cities and provinces nationwide in the administrative reform index for the fourth consecutive year, scoring 87.24 percent.
